Because the smart device in the light fixture has not connected to your smartphone, please refer to the manual to complete the connection between the light fixture and your phone.

Yes, the app has already set different light colors based on the changes in daylight at different times. Of course, you can also customize the settings according to your preferences.

Yes, the Blue Sky Lamp is compatible with most major smart home systems. You can control it using your smartphone or voice commands through devices like Amazon Alexa or Google Home.

The Blue Sky Lamp is intended for indoor use only and should not be exposed to outdoor weather conditions. It’s designed to function optimally in typical indoor environments.

Yes, the Blue Sky Lamp comes with 5years warranty and 30 days free return service.During this period, any quality problems will be taken seriously by us, and any replacement parts caused by quality problems are free

Returns

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, please send the below infotmtions to supports@sasalamp.com

Order Number:

Reason of Return:

Pick-up Address:

Contact Number:

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at supports@sasalamp.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at supports@sasalamp.com

Yes, there are a few key points to keep in mind for optimal installation. First, ensure there is at least 19 cm (about 7.5 inches) height space fot install the lamp. The lamp should be directed toward a wall or the area you want to illuminate. To achieve the best lighting effect, make sure there's a minimum horizontal distance of 60 cm (about 24 inches) between the lamp and the wall. If possible, we recommend installing the lamp in a recessed ceiling cove. This setup creates a lighting effect that closely resembles natural sunlight streaming through a window, enhancing the ambiance of your space.

In theory, it is possible, because this lamp is a full-spectrum light source, but its main role is for lighting, and the wavelength light color energy that is conducive to plant growth is insufficient compared with professional plant lamps. Our proposal, it works, but it may not be ideal